Policy, Terms & conditionds , Things to know, & common q&a
Service Agreement Terms & Conditions
Service Agreements - We have the most flexible service agreements in the industry.No initial start up fees. You maychange the frequency of service between Monthly Bi-Monthly Or Quarterly to accommodate your specific needs throughout the year. No cost or penalty. A notice 10 days prior to your due date is required. You may change between the 3 application typeswe offer as many times as you would like. No cost or penalty. No notice required. You may cancel service anytime. No cost or penalty. A notice 10 days prior to your next service date is appreciated, but not required. To restart a service agreement. A one time $40 reactivation feewill be applied to your next service. Schedule dates and time frames are based on area specific routing and are not optional. We are in each area only once or twice per month. If other scheduling accommodations are required. A $20 additional fee will be charged per accommodation. Customers are required to maintain their requested reoccurring service for as long as they want the service agreement to remain active. Skipping your scheduled reoccurring service would be considered " As Needed Service " and as such is a breach of the service agreement. We understand that extenuating circumstances can arise. So an occasional skipped service will be permitted without penalty. Upon 2 consecutive skipped services,or more then 2 skipped services in a 12 month time frame will result in termination of the agreement. A $40 reactivation fee will be added to your account upon reinstatement of said agreement should the customer want to resume service under another agreement.
Payment and Collections
Payment Options - We accept cash, check, or card. If you are not able to make payment at the time of service. You can make a payment over the phone with a card. You can put a check in the mail. Or you can put a card on file for reoccurring and future payments. Payments are due within 10 days from the date of service unless a payment arrangement has been made.
Payment Arrangements - If you put a card on file. You can schedule your payment for any date within 20 days of the rendered service. Check holds - If you pay with a check. We can put a deposit hold on the check for any date within 20 days of the rendered service.
Collections - Unpaid balances will be sent to collections after 60 days unless payment arrangements have been made. A $95 collection fee will be added to your unpaid balance to cover the cost of collections.